Resolved after 1 day 23 hours, affecting tuffshed.com and Salesforce CRM and 1 more, on October 28, 2025.
We have implemented a fix and the issue should now be resolved. We ask that users launch the configurator and re-generate the prefab packet documents to the order. If you have any questions or concerns, please submit an IT ticket to https://tuffshed.atlassian.net/servicedesk.
Affected components
Update timeline
- investigating Oct 28, 2025, 02:33 PM UTC
We're investigating reports that options are appearing in the configurator that should not be there.
- resolved Oct 30, 2025, 01:33 PM UTC
We have implemented a fix and the issue should now be resolved. We ask that users launch the configurator and re-generate the prefab packet documents to the order. If you have any questions or concerns, please submit an IT ticket to https://tuffshed.atlassian.net/servicedesk.
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