Resolved after 2 days 3 hours, affecting Document Services and KBMax (Product Configurator), on October 29, 2025.
Microsoft has confirmed Azure is down. This impacts multiple Tuff Shed applications such as the configurator and Conga Composer. Our team is continuing to monitor the situation and will update once we have more information.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:40 PM UTC
We're investigating reports of the configurator not loading across all platforms.
- investigating Oct 29, 2025, 05:04 PM UTC
Microsoft has confirmed Azure is down. This impacts multiple Tuff Shed applications such as the configurator and Conga Composer. Our team is continuing to monitor the situation and will update once we have more information.
- resolved Oct 31, 2025, 07:55 PM UTC
This incident is resolved.
Your product runs on more than Tuff Shed
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services