Tuff Shed incident

IM-437 - JDE may time out while performing actions or be inaccessible

Major Resolved View vendor source →

Tuff Shed experienced a major incident on November 11, 2025 affecting JD Edwards, lasting 14h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 11:22 PM UTC
Resolved
Nov 12, 2025, 01:40 PM UTC
Duration
14h 17m
Detected by Pingoru
Nov 11, 2025, 11:22 PM UTC

Affected components

JD Edwards

Update timeline

  1. investigating Nov 11, 2025, 11:22 PM UTC

    We are investigating an issue with JDE where performing some actions may result in a gateway timeout, page time out, or the application may not be accessible.

  2. monitoring Nov 11, 2025, 11:44 PM UTC

    We have rebooted the impacted servers and are seeing improvements in processing. We will continue to monitor.

  3. resolved Nov 12, 2025, 01:40 PM UTC

    Operations within JDE have returned to normal.