Tuff Shed incident

IM-440 - users may be unable to access dayforce, tuffshed.com, or 888tuffshed.com

Minor Resolved View vendor source →

Tuff Shed experienced a minor incident on November 18, 2025 affecting tuffshed.com and 888tuffshed.com / Service Connect and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 02:27 PM UTC
Resolved
Nov 18, 2025, 03:49 PM UTC
Duration
1h 21m
Detected by Pingoru
Nov 18, 2025, 02:27 PM UTC

Affected components

tuffshed.com888tuffshed.com / Service ConnectIT Support PortalDayforce (HR System)

Update timeline

  1. identified Nov 18, 2025, 02:27 PM UTC

    We are aware of an issue with Cloudflare, a widely used web content delivery provider, that is causing problems accessing websites such as Dayforce, tuffshed.com and 888tuffshed.com. Some sites may fail to load showing a Cloudflare error, and some sites may load intermittently or based on geographic region. We will continue to work with Cloudflare and monitor the situation.

  2. identified Nov 18, 2025, 02:40 PM UTC

    We are getting reports that services using Cloudflare are returning to normal. We will continue to monitor.

  3. resolved Nov 18, 2025, 03:49 PM UTC

    At this time all services are back to normal.