Tuff Shed incident

IM-442 Users are unable to access JDE

Critical Resolved View vendor source →

Tuff Shed experienced a critical incident on November 30, 2025 affecting JD Edwards, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2025, 11:52 PM UTC
Resolved
Dec 01, 2025, 01:36 AM UTC
Duration
1h 44m
Detected by Pingoru
Nov 30, 2025, 11:52 PM UTC

Affected components

JD Edwards

Update timeline

  1. investigating Nov 30, 2025, 11:52 PM UTC

    Our team is investigating an error which is preventing users from logging into JDE. Users may see a “Err_cert_date_invalid” message while attempting to login.

  2. resolved Dec 01, 2025, 01:36 AM UTC

    We’ve implemented a fix and can confirm this incident is resolved. Please try to access JDE again and let our team know if you have further issues.