Resolved after 1 hour 3 minutes, affecting tuffshed.com and Salesforce CRM, on December 1, 2025.
We have found the issue with promos not applying and the issue is now resolved. Team members will need to re-save their quotes and promos will reflect. Thanks for your patience.
Affected components
tuffshed.comSalesforce CRM
Update timeline
- investigating Dec 01, 2025, 04:48 PM UTC
We are currently investigating the issue with promo codes not applying to Premier Series® and Premier PRO Series™ buildings.
- resolved Dec 01, 2025, 05:51 PM UTC
We have found the issue with promos not applying and the issue is now resolved. Team members will need to re-save their quotes and promos will reflect. Thanks for your patience.
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