Tuff Shed incident

IM-446 JDE Timeout Issue

Critical Resolved View vendor source →

Tuff Shed experienced a critical incident on December 10, 2025 affecting JD Edwards, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 04:36 PM UTC
Resolved
Dec 10, 2025, 08:17 PM UTC
Duration
3h 41m
Detected by Pingoru
Dec 10, 2025, 04:36 PM UTC

Affected components

JD Edwards

Update timeline

  1. investigating Dec 10, 2025, 04:36 PM UTC

    We are currently investigating the issue where team members are having difficulties signing into JDE and are being presented with the error message "Gateway Timeout: This corporate app can't be accessed."

  2. resolved Dec 10, 2025, 08:17 PM UTC

    The issue with JD Edwards timing out has been resolved and team members should now be able to log in. Thanks for your patience.