Tuff Shed incident

IM-446 JDE Timeout Issue

Resolved after 3 hours 41 minutes, affecting JD Edwards, on December 10, 2025.

resolved Dec 10, 2025, 08:17 PM UTC

The issue with JD Edwards timing out has been resolved and team members should now be able to log in. Thanks for your patience.

Started
Dec 10, 2025, 04:36 PM UTC
Resolved
Dec 10, 2025, 08:17 PM UTC
Duration
3h 41m
Detected by Pingoru
Dec 10, 2025, 04:36 PM UTC

Affected components

JD Edwards

Update timeline

  1. investigating Dec 10, 2025, 04:36 PM UTC

    We are currently investigating the issue where team members are having difficulties signing into JDE and are being presented with the error message "Gateway Timeout: This corporate app can't be accessed."

  2. resolved Dec 10, 2025, 08:17 PM UTC

    The issue with JD Edwards timing out has been resolved and team members should now be able to log in. Thanks for your patience.

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