Tuff Shed incident

IM-448 JDE logins are timing out or may be running slow

Resolved after 52 minutes, affecting JD Edwards, on December 12, 2025.

resolved Dec 12, 2025, 09:31 PM UTC

We restarted the JDE server, which resolved the error. Please try accessing JDE again and let support know if you continue to have issues.

Started
Dec 12, 2025, 08:38 PM UTC
Resolved
Dec 12, 2025, 09:31 PM UTC
Duration
52m
Detected by Pingoru
Dec 12, 2025, 08:38 PM UTC

Affected components

JD Edwards

Update timeline

  1. investigating Dec 12, 2025, 08:38 PM UTC

    Some users are seeing a timeout error while trying to login to JDE. Other users may be able to login, but are experiencing slowness within the application. Our team is investigating now.

  2. resolved Dec 12, 2025, 09:31 PM UTC

    We restarted the JDE server, which resolved the error. Please try accessing JDE again and let support know if you continue to have issues.

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