Tuff Shed incident

IM-448 JDE logins are timing out or may be running slow

Tuff Shed experienced a major incident on December 12, 2025 affecting JD Edwards, lasting 52m. The incident has been resolved; the full update timeline is below.

Started: Dec 12, 2025, 08:38 PM UTC
Resolved: Dec 12, 2025, 09:31 PM UTC
Duration: 52m
Detected by Pingoru: Dec 12, 2025, 08:38 PM UTC

Affected components

JD Edwards

Update timeline

investigating Dec 12, 2025, 08:38 PM UTC

Some users are seeing a timeout error while trying to login to JDE. Other users may be able to login, but are experiencing slowness within the application. Our team is investigating now.
resolved Dec 12, 2025, 09:31 PM UTC

We restarted the JDE server, which resolved the error. Please try accessing JDE again and let support know if you continue to have issues.