Tuff Shed incident

IM-450: Microsoft 365 Service Degradation

Minor Resolved View vendor source →

Tuff Shed experienced a minor incident on January 22, 2026 affecting Email (Outlook/Webmail) and SharePoint and 1 more component, lasting 15h 12m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 10:51 PM UTC
Resolved
Jan 23, 2026, 02:03 PM UTC
Duration
15h 12m
Detected by Pingoru
Jan 22, 2026, 10:51 PM UTC

Affected components

Email (Outlook/Webmail)SharePointTeamsOffice 365

Update timeline

  1. investigating Jan 22, 2026, 10:51 PM UTC

    The Digital Team and Microsoft are aware of performance challenges with Microsoft product, such as emails, Sharepoint and Teams features. The vendor is aware and investigating.

  2. resolved Jan 23, 2026, 02:03 PM UTC

    Microsoft has resolved this issue. O365 resources are once again operational. Please let us know if you have any questions.