Tuff Shed incident

IM-450: Microsoft 365 Service Degradation

Resolved after 15 hours 12 minutes, affecting Email (Outlook/Webmail) and SharePoint and 1 more, on January 22, 2026.

resolved Jan 23, 2026, 02:03 PM UTC

Microsoft has resolved this issue. O365 resources are once again operational. Please let us know if you have any questions.

Started
Jan 22, 2026, 10:51 PM UTC
Resolved
Jan 23, 2026, 02:03 PM UTC
Duration
15h 12m
Detected by Pingoru
Jan 22, 2026, 10:51 PM UTC

Affected components

Email (Outlook/Webmail)SharePointTeamsOffice 365

Update timeline

  1. investigating Jan 22, 2026, 10:51 PM UTC

    The Digital Team and Microsoft are aware of performance challenges with Microsoft product, such as emails, Sharepoint and Teams features. The vendor is aware and investigating.

  2. resolved Jan 23, 2026, 02:03 PM UTC

    Microsoft has resolved this issue. O365 resources are once again operational. Please let us know if you have any questions.

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