Tuff Shed incident

IM-445 Dialpad General Issues

Minor Resolved View vendor source →

Tuff Shed experienced a minor incident on March 10, 2026 affecting Salesforce CRM and Dialpad (Phone System), lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2026, 04:13 PM UTC
Resolved
Mar 13, 2026, 01:22 PM UTC
Duration
2d 21h
Detected by Pingoru
Mar 10, 2026, 04:13 PM UTC

Affected components

Salesforce CRMDialpad (Phone System)

Update timeline

  1. investigating Mar 10, 2026, 04:13 PM UTC

    Dialpad is currently reporting issues ranging from call related issues, slow load times and Salesforce CTI connectivity issues on their status page. More updates to come as we receive them from Dialpad.

  2. monitoring Mar 10, 2026, 09:55 PM UTC

    Dialpad has indicated on its status page that the issues should now be resolved and we are monitoring. Thanks again for your patience.

  3. resolved Mar 13, 2026, 01:22 PM UTC

    The Dialpad issues have been resolved on Dialpad's end. Please let us know if you experience any further issues.