Tuff Shed incident

IM-458 Configurator Performance Issues

Minor Resolved View vendor source →
Started
Mar 26, 2026, 04:06 PM UTC
Resolved
Mar 30, 2026, 07:45 PM UTC
Duration
4d 3h
Detected by Pingoru
Mar 26, 2026, 04:06 PM UTC

Affected components

888tuffshed.com / Service ConnectSalesforce CRMCPQKBMax (Product Configurator)

Update timeline

  1. investigating Mar 26, 2026, 04:06 PM UTC

    We are currently investigating the general slowness of the Configurator.

  2. monitoring Mar 30, 2026, 04:52 PM UTC

    A fix has been implemented to address the Configurator performance issues and we are monitoring.

  3. resolved Mar 30, 2026, 07:45 PM UTC

    The incident related to the Configurator performance has been resolved. Please contact Digital Support if you have any further issues.

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