Tuff Shed incident
IM-426 Pricing is incorrect when reloading a configuration from a email link
Critical Vendor's status page →
Resolved after 262 days 14 hours, affecting tuffshed.com, on September 19, 2025.
Our team is continuing to work with the vendor to resolve this issue.
Affected components
tuffshed.com
Update timeline
- investigating Sep 19, 2025, 10:30 PM UTC
We are investigating an issue where the pricing is incorrect when a configuration is loaded using the link in a quote confirmation email. While the pricing is incorrect, users also cannot proceed or checkout with the wrong price. We are working with our vendor to resolve this.
- investigating Sep 23, 2025, 06:38 PM UTC
Our team is continuing to work with the vendor to resolve this issue.
- resolved Jun 09, 2026, 01:19 PM UTC
This incident has been resolved.
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