Resolved after 4 hours 17 minutes, affecting Tru Insight, on May 25, 2023.
This incident is now closed, expected reports have now been delivered. We apologise for any inconvenience this may have caused today.
Affected components
Update timeline
- identified May 25, 2023, 07:58 AM UTC
We have identified an issue with reporting in Tru Insight. We are currently working to get this issue resolved and will send out an update shortly since reporting will be delayed.
- monitoring May 25, 2023, 10:34 AM UTC
We apologise for the delay being experienced with our reporting. We anticipate your reports will be with you shortly after 12:00 BST, confirmation will be provided once our processes have completed. Thank you for your patience.
- resolved May 25, 2023, 12:15 PM UTC
This incident is now closed, expected reports have now been delivered. We apologise for any inconvenience this may have caused today.
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