Resolved after 23 hours 27 minutes, affecting POS, on September 15, 2026.
Please be advised that the issue impacting bank settlement payments for POS transactions carried out between 23:00 BST [14/09/26] to [15/09/26] 02:00 BST has now been resolved. Funds for these transactions have been processed and merchants will receive these today. We apologise for any inconvenience caused. If you continue to experience any more issues, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team
Affected components
Update timeline
- monitoring Sep 15, 2026, 08:48 AM UTC
Please be advised that there will be delayed bank settlement payments for POS transactions carried out between 23:00 BST [14/09/26] to [15/09/26] 02:00 BST. Funds for these transactions will be delayed by 24 hours. All other transactions from 14th September will be processed and settlement payments made as normal. We apologise for any inconvenience caused. If have any queries, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team
- resolved Sep 16, 2026, 08:16 AM UTC
Please be advised that the issue impacting bank settlement payments for POS transactions carried out between 23:00 BST [14/09/26] to [15/09/26] 02:00 BST has now been resolved. Funds for these transactions have been processed and merchants will receive these today. We apologise for any inconvenience caused. If you continue to experience any more issues, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team
Your product runs on more than Trust Payments
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services