Resolved after 4 hours 16 minutes, affecting Tru Insight, on November 7, 2023.
Please be advised that the issue impacting Tru Insights. has now been resolved. We apologise for any inconvenience caused. If you continue to experience any more issues, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team
Affected components
Update timeline
- identified Nov 07, 2023, 12:00 PM UTC
Please be advised that reporting will be delayed for Tru Insight. We are currently working to get this issue resolved as soon as possible. We are treating the issue as a matter of urgency. We will provide further updates in due course. We apologise for any inconvenience caused. If have any queries, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team
- investigating Nov 07, 2023, 03:49 PM UTC
Please be advised that customers may continue to experience issues with Tru Insights. We are treating the issue as a matter of urgency and will provide further updates in due course. We apologise for any inconvenience caused. If you have any queries, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team
- resolved Nov 07, 2023, 04:17 PM UTC
Please be advised that the issue impacting Tru Insights. has now been resolved. We apologise for any inconvenience caused. If you continue to experience any more issues, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team
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