Resolved after 1 hour 29 minutes, affecting POS, on April 12, 2024.
Please be advised that the issue impacting POS transaction processing has now been resolved. We apologise for any inconvenience caused. If you continue to experience any more issues, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team
Affected components
Update timeline
- identified Apr 12, 2024, 02:14 PM UTC
Please be advised that customers may experience failures on POS transactions. We are treating the issue with the utmost urgency, and we will provide further updates in the next hour. We apologise for any inconvenience caused. If you have any queries, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000 Many Thanks, The Trust Payments Team
- monitoring Apr 12, 2024, 02:47 PM UTC
Please be advised that the issue affecting the POS Transaction processing has been addressed & our team is closely monitoring it to ensure complete stability and reliability. Rest assured, we'll provide further updates as we continue to validate the resolution and ensure sustained performance. We apologise for any inconvenience caused. If you have any queries, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team
- resolved Apr 12, 2024, 03:44 PM UTC
Please be advised that the issue impacting POS transaction processing has now been resolved. We apologise for any inconvenience caused. If you continue to experience any more issues, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team
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