Resolved after 3 hours 15 minutes, affecting Payment Pages and POS and 1 more, on July 19, 2024.
Trust Payments were aware of a global IT issue that was reported earlier today. There was no indication of any impact on Trust Payment’s ability to process payments during the issue. Our systems continued to operate normally throughout. If you have any queries, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000.
Affected components
Update timeline
- monitoring Jul 19, 2024, 10:22 AM UTC
Trust Payments are aware of a global IT issue that has been reported. Please note that our systems continue to operate normally and payment processing is not affected by this issue. We will provide an update as soon as we have more information. If you have any queries, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team
- monitoring Jul 19, 2024, 10:39 AM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 19, 2024, 10:40 AM UTC
Trust Payments are aware of a global IT issue that has been reported. Please note that our systems continue to operate normally and payment processing is not affected by this issue. We will provide an update as soon as we have more information. If you have any queries, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000.
- resolved Jul 19, 2024, 01:37 PM UTC
Trust Payments were aware of a global IT issue that was reported earlier today. There was no indication of any impact on Trust Payment’s ability to process payments during the issue. Our systems continued to operate normally throughout. If you have any queries, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000.
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