Resolved after 5 hours 41 minutes, affecting Tru Insight, on October 1, 2024.
Please be advised that this incident has now been resolved and expected reports have now been delivered. Thank you for your patience and we apologise for any inconvenience this may have caused today. If you continue to experience any more issues, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team
Affected components
Update timeline
- investigating Oct 01, 2024, 08:05 AM UTC
Please be advised that reporting will be delayed for Tru Insight. We are currently working to get this issue resolved as soon as possible. We are treating the issue as a matter of urgency. We will provide further updates in due course. We apologise for any inconvenience caused. If have any queries, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team
- resolved Oct 01, 2024, 01:46 PM UTC
Please be advised that this incident has now been resolved and expected reports have now been delivered. Thank you for your patience and we apologise for any inconvenience this may have caused today. If you continue to experience any more issues, please do not hesitate to contact our support team via [email protected] or +44 333 240 6000. Many Thanks, The Trust Payments Team
Your product runs on more than Trust Payments
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services