Resolved after 51 minutes, affecting Customer Portal | TrueCare, on March 30, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Customer Portal | TrueCare
Update timeline
- investigating Mar 30, 2026, 09:59 AM UTC
At this moment our truecare portal is down we have started the investigation.
- identified Mar 30, 2026, 10:23 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 30, 2026, 10:24 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 30, 2026, 10:51 AM UTC
This incident has been resolved.
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