Resolved after 1 day, on September 16, 2026.
Our ticket system is fully available again and we are able to process tickets as normal. The incident has been resolved by our supplier. We apologize for the inconvenience and thank you for your patience and understanding.
Update timeline
- investigating Sep 16, 2026, 08:07 AM UTC
Currently our ticket system is unavailable. This will result for us to be unable to work on your ticket. If there is anything we can do for you, please contact us via the phone or slack.
- investigating Sep 16, 2026, 10:22 AM UTC
Our supplier is still investigating the incident. As soon as we have an update we will share this. In the meantime, please feel free to contact us via the phone or slack.
- monitoring Sep 16, 2026, 07:46 PM UTC
Our ticket system is fully available again and we are able to process tickets as normal. The incident has been resolved by our supplier. We apologize for the inconvenience and thank you for your patience and understanding.
- resolved Sep 17, 2026, 08:16 AM UTC
This incident is resolved
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