Is TrueFullstaq down?

Last checked 7m ago
Current status
TrueFullstaq is down

2 active incidents: Customer portal temporarily taken offline as a precaution, Security Advisory – PHP Vulnerability Under Investigation

TrueFullstaq is reporting a major outage right now (last checked 7m ago). 2 active incidents on the official status page.

Real-time TrueFullstaq status, recent outages, and incident history: pulled directly from TrueFullstaq's official status page at status.truefullstaq.com every 5 minutes. Pingoru tracks 19 TrueFullstaq services and has captured 22 incidents in the last 90 days (99.29% uptime). Get email, Slack, Discord, or webhook alerts the moment TrueFullstaq reports a new incident, free for 3 monitors, no credit card.

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TrueFullstaq uptime 99.29% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 5h 6m
    Started Oct 21, 2026, 08:39 AM UTC
    Timeline · 2 updates
    • investigating · Oct 21, 2026, 08:39 AM UTC

      We are aware of a recently identified security vulnerability affecting PHP. At this stage, the full scope and potential impact of this vulnerability are not yet clear. Our Security and Technical teams are actively investigating the situation, assessing potential risks to our infrastructure and services, and determining the appropriate next steps. We are closely monitoring developments and will take necessary measures based on the findings of our investigation. We will provide further updates through this status page as more information becomes available. Thank you for your patience and understanding.

    • investigating · Oct 21, 2026, 12:35 PM UTC

      We have informed all our customers about the PHP security vulnerabilities and asked them to reply to our email to confirm whether we may temporarily shut down their servers as a precautionary measure. If you haven't responded yet, we urgently ask you to reply to our email as soon as possible, so we can take the necessary steps to protect your environment. Thank you for your prompt attention and cooperation.

    Latest: We have informed all our customers about the PHP security vulnerabilities and asked them to reply to our email to confirm whether we may temporarily shut down their servers as a pr…

Recent outages & incidents

Past 90 days
  1. Resolved 55m
    Started Oct 21, 2026, 08:10 AM UTC · Resolved Oct 21, 2026, 09:06 AM UTC
    Timeline · 4 updates
    • investigating · Oct 21, 2026, 08:10 AM UTC

      We are currently investigating this issue.

    • identified · Oct 21, 2026, 08:34 AM UTC

      The issue is been identified

    • monitoring · Oct 21, 2026, 08:36 AM UTC

      The issues are resolved we are monitoring

    • resolved · Oct 21, 2026, 09:06 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 3h 6m
    Started Oct 02, 2026, 10:31 AM UTC · Resolved Oct 02, 2026, 01:38 PM UTC
    Timeline · 6 updates
    • investigating · Oct 02, 2026, 10:31 AM UTC

      We are currently investigating the issue

    • investigating · Oct 02, 2026, 10:32 AM UTC

      We are continuing to investigate this issue.

    • identified · Oct 02, 2026, 10:44 AM UTC

      The issue is identified and we are implementing a fix

    • identified · Oct 02, 2026, 10:47 AM UTC

      We are continuing to work on a fix for this issue.

    • monitoring · Oct 02, 2026, 10:47 AM UTC

      A fix is implemented and we are monitoring the results

    • resolved · Oct 02, 2026, 01:38 PM UTC

      This incident is resolved, we will follow up with an RCA

    Latest: This incident is resolved, we will follow up with an RCA

  3. Resolved 22m
    Started Sep 23, 2026, 07:40 AM UTC · Resolved Sep 23, 2026, 08:03 AM UTC
    Managed Kubernetes
    Timeline · 5 updates
    • investigating · Sep 23, 2026, 07:40 AM UTC

      We are currently investigating this issue.

    • investigating · Sep 23, 2026, 07:45 AM UTC

      We are continuing to investigate this issue.

    • identified · Sep 23, 2026, 07:47 AM UTC

      We identified the issue and working on the solution

    • monitoring · Sep 23, 2026, 07:54 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 23, 2026, 08:03 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1d
    Started Sep 16, 2026, 08:07 AM UTC · Resolved Sep 17, 2026, 08:16 AM UTC
    Timeline · 4 updates
    • investigating · Sep 16, 2026, 08:07 AM UTC

      Currently our ticket system is unavailable. This will result for us to be unable to work on your ticket. If there is anything we can do for you, please contact us via the phone or slack.

    • investigating · Sep 16, 2026, 10:22 AM UTC

      Our supplier is still investigating the incident. As soon as we have an update we will share this. In the meantime, please feel free to contact us via the phone or slack.

    • monitoring · Sep 16, 2026, 07:46 PM UTC

      Our ticket system is fully available again and we are able to process tickets as normal. The incident has been resolved by our supplier. We apologize for the inconvenience and thank you for your patience and understanding.

    • resolved · Sep 17, 2026, 08:16 AM UTC

      This incident is resolved

    Latest: This incident is resolved

  5. Resolved 3h 32m
    Started Sep 15, 2026, 01:55 PM UTC · Resolved Sep 15, 2026, 05:28 PM UTC
    Customer Portal | TrueCare
    Timeline · 4 updates
    • investigating · Sep 15, 2026, 01:55 PM UTC

      Some pages in our portal are not working, we identified the issue and working on a solution

    • identified · Sep 15, 2026, 01:55 PM UTC

      Some pages in our portal are not working, we identified the issue and working on a solution

    • monitoring · Sep 15, 2026, 04:04 PM UTC

      A fix has been implemented and we are monitoring the situation

    • resolved · Sep 15, 2026, 05:28 PM UTC

      This incident is resolved, in half an hour we will have maintenance

    Latest: This incident is resolved, in half an hour we will have maintenance

See the full TrueFullstaq outage history

7 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 12 incidents View full outage history →