Resolved after 2 hours 34 minutes, affecting Customer Portal | TrueCare, on April 29, 2026.
Tickets are available again. All functionalities are restored.
Affected components
Customer Portal | TrueCare
Update timeline
- investigating Apr 29, 2026, 09:00 AM UTC
Currently tickets are not availble to view in our portal. Our engineers are working on a resolution.
- identified Apr 29, 2026, 09:41 AM UTC
We have identified the problem. Our engineers are working towards a resolution. Unfortunately we do not have an ETA yet.
- monitoring Apr 29, 2026, 09:47 AM UTC
Tickets are available again. All functionalities are restored.
- resolved Apr 29, 2026, 11:35 AM UTC
This incident has been resolved.
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