TRM Labs incident

Graph Visualizer - degraded performance detected

Minor Vendor's status page →

Resolved after 4 hours 7 minutes, affecting US - Forensics on Web and US - API - Wallet Screening and 1 more, on November 9, 2026.

investigating Nov 09, 2026, 07:35 PM UTC

We have detected degraded performance in the Graph Visualizer product. TRM engineering teams are investigating and will provide regular updates.

Started
Nov 09, 2026, 07:35 PM UTC
Resolved
Nov 09, 2026, 11:43 PM UTC
Duration
4h 7m
Detected by Pingoru
Nov 09, 2026, 07:35 PM UTC

Affected components

US - Forensics on WebUS - API - Wallet ScreeningEU - API - Wallet Screening

Update timeline

  1. investigating Nov 09, 2026, 07:35 PM UTC

    We have detected degraded performance in the Graph Visualizer product. TRM engineering teams are investigating and will provide regular updates.

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