Triton Digital Outage History

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Triton Digital had 65 outages in the last 2 years totaling 1090h 37m of downtime — averaging 2.7 incidents per month.

There were 65 Triton Digital outages since October 20, 2025 totaling 1090h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.tritondigital.com

Minor November 21, 2025

Missing data on November 19th in TAP Explore (Creatives, Sell-Thru-Rate and Sweepers)

Detected by Pingoru
Nov 21, 2025, 07:08 PM UTC
Resolved
Nov 21, 2025, 11:44 PM UTC
Duration
4h 36m
Affected: TAP ExploreTAP ExploreTAP Explore
Timeline · 3 updates
  1. investigating Nov 21, 2025, 07:08 PM UTC

    We are currently investigating missing data for Nov 19th in TAP Explore for the following report types: - Creatives - Sell-Thru-Rate - Sweepers More information to come.

  2. monitoring Nov 21, 2025, 11:44 PM UTC

    Data is now available for November 19th. Data availability is now back to normal We will be monitoring the situation closely.

  3. resolved Nov 21, 2025, 11:44 PM UTC

    This issue is considered resolved.

Read the full incident report →

Minor November 21, 2025

Manadge (TAP Programmatic Analytics Dashboard) - Data delayed

Detected by Pingoru
Nov 21, 2025, 02:35 PM UTC
Resolved
Nov 24, 2025, 09:42 PM UTC
Duration
3d 7h
Affected: Manadge (TAP Programmatic Analytics Dashboard)Manadge (TAP Programmatic Analytics Dashboard)Manadge (TAP Programmatic Analytics Dashboard)
Timeline · 2 updates
  1. investigating Nov 21, 2025, 02:35 PM UTC

    We are currently investigating an issue affecting the data processing flow, impacting Manadge (TAP Programmatic Analytics Dashboard). Due to this issue, the data displayed in Manadge is delayed; only data from selected time intervals is currently available. More information to come.

  2. resolved Nov 24, 2025, 09:42 PM UTC

    The missing data has been reprocessed and data flow to Manadge is once again processing under normal parameters. This incident is considered resolved.

Read the full incident report →

Minor November 19, 2025

TAP UI and Forecasting errors impacting station filters

Detected by Pingoru
Nov 19, 2025, 09:59 AM UTC
Resolved
Nov 21, 2025, 02:39 PM UTC
Duration
2d 4h
Affected: TAP UITAP UITAP UITAP Reporting - Inventory Availability ForecastingTAP Reporting - Inventory Availability ForecastingTAP Reporting - Inventory Availability ForecastingTAP Programmatic UI (Yield-Op)TAP Programmatic UI (Yield-Op)TAP Programmatic UI (Yield-Op)
Timeline · 3 updates
  1. investigating Nov 19, 2025, 09:59 AM UTC

    We are currently investigating issues impacting TAP UI and Forecasting. You might experience errors when trying to target Sub-publisher or Station/Podcast Market in TAP UI or when using the Station filter in Forecasting. More information to come.

  2. monitoring Nov 19, 2025, 03:32 PM UTC

    The issue has been identified and a fix has been applied. Users should no longer be getting errors when using TAP UI and Forecasting. We are currently monitoring to ensure everything remains stable.

  3. resolved Nov 21, 2025, 02:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

Errors trying to load Omny services or play audio

Detected by Pingoru
Nov 18, 2025, 12:05 PM UTC
Resolved
Nov 19, 2025, 03:33 PM UTC
Duration
1d 3h
Affected: Omny Studio Management PortalOmny Studio Management PortalOmny Studio Management PortalOmny Studio Management APIOmny Studio Management APIOmny Studio Management APIOmny.fm PublishingOmny.fm PublishingOmny.fm Publishing
Timeline · 6 updates
  1. investigating Nov 18, 2025, 12:05 PM UTC

    We are aware of an issue with a third party service provider that is impacting access to all Omny services, including the CMS UI, omny.fm and audio playback. We are monitoring closely and further details will be provider as they become available

  2. identified Nov 18, 2025, 02:14 PM UTC

    Our partner Cloudflare are continuing to work through their outage. More information can be found by visiting their status page: https://www.cloudflarestatus.com Access to Omny and Omny.fm is unreliable at the moment as they continue to work through their issues. More information to come.

  3. identified Nov 18, 2025, 04:23 PM UTC

    Service has been restored to the Omny CSM as well as Omny.fm. We continue to work on restoring recording agent services following the Cloudflare issues. Cloudflare's incident is still open and so there may be future service interruptions as they work through their issues. More information to come.

  4. monitoring Nov 18, 2025, 05:31 PM UTC

    Omny services have returned to normal. Recording agents are now back to operating normally. Cloudflare’s incident is still open and so we will continue to monitor their progress. More information to come.

  5. monitoring Nov 18, 2025, 08:19 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Nov 19, 2025, 03:33 PM UTC

    Cloudflare have closed their incident and we confirm that Omny, Omny API, Omny.fm are working under normal operating parameters. This incident is considered resolved.

Read the full incident report →

Minor November 7, 2025

TAP not displaying On Track Indicator

Detected by Pingoru
Nov 07, 2025, 09:16 PM UTC
Resolved
Nov 10, 2025, 04:07 PM UTC
Duration
2d 18h
Affected: TAP UITAP UITAP UI
Timeline · 3 updates
  1. investigating Nov 07, 2025, 09:16 PM UTC

    We are investigating an issue preventing Tap from displaying the OTI data, which will show an error instead. We are actively working on restoring this functionality. This incident is not affecting ad delivery. More information to come.

  2. monitoring Nov 07, 2025, 09:36 PM UTC

    A fix has been applied. Users should once again be able to see OTI data. We will be monitoring the situation closely.

  3. resolved Nov 10, 2025, 04:07 PM UTC

    This incident is considered resolved.

Read the full incident report →

Major November 7, 2025

TAP UI access refused

Detected by Pingoru
Nov 07, 2025, 07:57 PM UTC
Resolved
Nov 10, 2025, 04:07 PM UTC
Duration
2d 20h
Affected: TAP UITAP UITAP UI
Timeline · 3 updates
  1. investigating Nov 07, 2025, 07:57 PM UTC

    We are investigating an issue where certain users are unable to log into TAP. Those users will see a message saying they are not authorized to access TAP when they have valid users and credentials to do so. Our team is actively seeking a solution. More information to come.

  2. monitoring Nov 07, 2025, 08:26 PM UTC

    A fix has been applied. Users should once again be able to access TAP without issues. We will be monitoring the situation closely.

  3. resolved Nov 10, 2025, 04:07 PM UTC

    This incident is considered resolved.

Read the full incident report →

Minor November 7, 2025

Network issue at our São Paulo data centre

Detected by Pingoru
Nov 07, 2025, 01:51 AM UTC
Resolved
Nov 07, 2025, 06:25 AM UTC
Duration
4h 34m
Affected: Live Streaming Delivery - EastLive Streaming Delivery - West
Timeline · 2 updates
  1. identified Nov 07, 2025, 01:51 AM UTC

    We have identified a network issue affecting services coming out of our São Paulo data centre. We are working on implementing mitigation measure. More information to come

  2. resolved Nov 07, 2025, 06:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 30, 2025

Avails / Forecasting UI errors and API 500 errors

Detected by Pingoru
Oct 30, 2025, 05:26 PM UTC
Resolved
Nov 14, 2025, 02:57 PM UTC
Duration
14d 21h
Affected: TAP Reporting - Inventory Availability ForecastingTAP Reporting - Inventory Availability ForecastingTAP Reporting - Inventory Availability Forecasting
Timeline · 6 updates
  1. investigating Oct 30, 2025, 05:26 PM UTC

    We continue to experience unusual levels of errors in the Avails / Forecasting UI and API. We are actively working on mitigation measures. More information to come.

  2. monitoring Oct 31, 2025, 05:44 PM UTC

    Our latest mitigation efforts are proving to be successful. Errors have been dramatically reduced. We will continue to monitor the situation closely.

  3. investigating Nov 04, 2025, 03:24 PM UTC

    We are experiencing unusual levels of errors in the Avails / Forecasting UI and API. We are actively working on mitigation measures. More information to come.

  4. identified Nov 05, 2025, 08:40 PM UTC

    We have put preliminary mitigation measures in place and are working on implementing a fix. More information to come.

  5. monitoring Nov 07, 2025, 07:43 PM UTC

    Our latest mitigation efforts are proving to be successful. Forecasting API errors are now back to stable operating parameters. We will monitor the situation closely.

  6. resolved Nov 14, 2025, 02:57 PM UTC

    This incident is considered resolved.

Read the full incident report →

Notice October 27, 2025

Avails API / Forecasting errors

Detected by Pingoru
Oct 27, 2025, 07:45 PM UTC
Resolved
Oct 28, 2025, 02:52 PM UTC
Duration
19h 7m
Affected: TAP Reporting - Inventory Availability ForecastingTAP Reporting - Inventory Availability ForecastingTAP Reporting - Inventory Availability Forecasting
Timeline · 3 updates
  1. investigating Oct 27, 2025, 07:45 PM UTC

    We are currently investigating an issue where users may experience errors when running Forecasting queries in the UI and also getting 500 errors when sending API queries to the avails API. Our team is investigating the issue. More information to come.

  2. monitoring Oct 27, 2025, 08:42 PM UTC

    Our latest mitigation efforts are proving to be successful. Forecasting API errors are now back to stable operating parameters. We will monitor the situation closely.

  3. resolved Oct 28, 2025, 02:52 PM UTC

    This incident is considered resolved.

Read the full incident report →

Minor October 27, 2025

Metrics UI not displaying Total Measurement for some users (intermittent)

Detected by Pingoru
Oct 27, 2025, 05:20 PM UTC
Resolved
Oct 28, 2025, 07:06 PM UTC
Duration
1d 1h
Affected: Webcast Metrics UIWebcast Metrics UIWebcast Metrics UI
Timeline · 3 updates
  1. investigating Oct 27, 2025, 05:20 PM UTC

    We are investigating an issue with the Metrics UI where some users are not being shown the Total Measurements sub sections of the Metrics UI. Users are instructed to log out, close their browsers and try again as this issue seems to be intermittent. More information to come.

  2. monitoring Oct 28, 2025, 02:55 PM UTC

    The cause fo the issue was found and a fix was applied a moment ago. Users should now be seeing the Total Measurement sub section consistently if they have been granted access to it. We will be monitoring the situation closely.

  3. resolved Oct 28, 2025, 07:06 PM UTC

    This incident is considered resolved.

Read the full incident report →

Minor October 27, 2025

Metrics UI redirect to Realtime

Detected by Pingoru
Oct 27, 2025, 03:10 PM UTC
Resolved
Oct 27, 2025, 06:31 PM UTC
Duration
3h 20m
Affected: TAP UITAP ExploreTAP UITAP UITAP ExploreTAP ExplorePodcast Metrics UIPodcast Metrics UIPodcast Metrics UIWebcast Metrics UIWebcast Metrics UIWebcast Metrics UI
Timeline · 2 updates
  1. identified Oct 27, 2025, 03:10 PM UTC

    We have identified an issue with the Metrics UI which is preventing deep linking from taking users directly to a sub section of the Metrics UI. Users are being taken by default to the Realtime Metrics section despite trying to reach another sub section. This also affects the redirect to the TAP creative report button in flights. We are actively researching a fix. More information to come.

  2. resolved Oct 27, 2025, 06:31 PM UTC

    A fix has been applied and deep linking is working as intended. Tap users should now also be able to be taken to the Creative report normally from the TAP UI. This incident is considered resolved.

Read the full incident report →

Minor October 27, 2025

Manadge (TAP Programmatic Analytics Dashboard) - Widgets data not loading

Detected by Pingoru
Oct 27, 2025, 08:23 AM UTC
Resolved
Oct 28, 2025, 02:53 PM UTC
Duration
1d 6h
Affected: Manadge (TAP Programmatic Analytics Dashboard)Manadge (TAP Programmatic Analytics Dashboard)Manadge (TAP Programmatic Analytics Dashboard)
Timeline · 3 updates
  1. investigating Oct 27, 2025, 08:23 AM UTC

    We are currently investigating an issue impacting (TAP Programmatic Analytics Dashboard), where users may experience issues with data not loading on some widgets in their workspace.

  2. monitoring Oct 27, 2025, 01:02 PM UTC

    A fix has been implemented. Data is now being displayed. We are monitoring the results.

  3. resolved Oct 28, 2025, 02:53 PM UTC

    This incident is considered resolved.

Read the full incident report →

Minor October 24, 2025

Podcast time based Frequency Capping

Detected by Pingoru
Oct 24, 2025, 03:25 PM UTC
Resolved
Nov 04, 2025, 03:41 PM UTC
Duration
11d
Affected: Podcast Ad DeliveryPodcast Ad DeliveryPodcast Ad Delivery
Timeline · 4 updates
  1. investigating Oct 24, 2025, 03:25 PM UTC

    We are currently investigating an issue affecting time-based frequency capping (hour/day/week/lifetime) for podcast ad delivery. Some flights may not be enforcing these caps as expected. Our team is actively working to identify the root cause and will provide further updates as soon as more information is available. More information to come.

  2. identified Oct 27, 2025, 01:16 PM UTC

    We have identified a bug affecting podcast ad delivery that prevents time-based frequency capping (hour/day/week/lifetime) from being correctly applied. As a result, some listeners may have received the same ad more times than intended. Our team has investigated the issue and is actively deploying a fix. Once resolved, time-based capping will work as expected for podcast campaigns. We appreciate your patience. More information to come.

  3. monitoring Oct 28, 2025, 07:08 PM UTC

    Our team has applied a fix. Time-based frequency capping (hour/day/week/lifetime) should now be properly applied for podcast ad delivery. We are closely monitoring the situation.

  4. resolved Nov 04, 2025, 03:41 PM UTC

    This incident is considered resolved.

Read the full incident report →

Notice October 22, 2025

Webcast Metrics - New User Access

Detected by Pingoru
Oct 22, 2025, 01:19 PM UTC
Resolved
Oct 24, 2025, 03:48 PM UTC
Duration
2d 2h
Affected: Webcast Metrics UIWebcast Metrics UIWebcast Metrics UI
Timeline · 2 updates
  1. identified Oct 22, 2025, 01:19 PM UTC

    We have identified an issue in our back end which is preventing us from granting access to new Webcast Metrics users as well as modifying access details for existing users. We are working on. fixing this issue as soon as we can. Once this incident is closed, our support team will be able to process all pending access requests. More information to come.

  2. resolved Oct 24, 2025, 03:48 PM UTC

    The cause of the issue was found to be a mechanism related to a new User Management feature for WCM. As part of the solution, we decided to fast track the deployment of the feature, which allows our clients to independently manage WCM access via the Settings UI. Details of the new feature as well as instruction on how to grant WCM access can be found here: https://help.tritondigital.com/docs/triton-user-management#webcast-metrics-wcm This incident is considered resolved.

Read the full incident report →

Minor October 20, 2025

Multiple services impacted by cloud provider incident

Detected by Pingoru
Oct 20, 2025, 08:46 AM UTC
Resolved
Oct 21, 2025, 09:00 PM UTC
Duration
1d 12h
Affected: Podcast DeliveryPodcast DeliveryPodcast DeliveryLive Streaming Ad DeliveryLive Streaming Ad DeliveryPodcast Ad DeliveryLive Streaming Ad DeliveryPodcast Ad DeliveryProgrammatic Ad DeliveryPodcast Ad DeliveryProgrammatic Ad DeliveryOn-Demand Ad DeliveryProgrammatic Ad DeliveryOn-Demand Ad DeliveryOn-Demand Ad DeliveryWebcast Metrics UIWebcast Metrics UIWebcast Metrics UIData Collection Services (LT / LC)Data Collection Services (LT / LC)Data Collection Services (LT / LC)Omny Studio Management PortalOmny Studio Management PortalOmny Studio Management PortalSounderSounderSounder
Timeline · 5 updates
  1. investigating Oct 20, 2025, 08:46 AM UTC

    We are aware of an open incident with one of our cloud providers that is impacting some of our services. We continue to investigate to confirm the extent of the impact.

  2. investigating Oct 20, 2025, 09:08 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 20, 2025, 11:41 PM UTC

    While the cloud provider incident is now resolved we continue to monitor for any impact

  4. monitoring Oct 21, 2025, 09:00 PM UTC

    Our cloud provider's services are back to normal and all services have been restored to normal operating parameters. This incident is considered resolved.

  5. resolved Oct 21, 2025, 09:00 PM UTC

    This incident has been resolved.

Read the full incident report →