Triton Digital incident

Montreal Data Centre Networking issue

Notice Resolved View vendor source →

Triton Digital experienced a notice incident on December 31, 2025 affecting Live Streaming Delivery - East, lasting 6h 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 31, 2025, 08:31 PM UTC
Resolved
Jan 01, 2026, 02:38 AM UTC
Duration
6h 7m
Detected by Pingoru
Dec 31, 2025, 08:31 PM UTC

Affected components

Live Streaming Delivery - East

Update timeline

  1. investigating Dec 31, 2025, 08:31 PM UTC

    We are currently investigating a network connectivity problem in our Montreal data centre. Listener and client impact should be minimal. Our team is working to restore network connectivity as soon as possible. More information to come.

  2. identified Dec 31, 2025, 11:21 PM UTC

    The problem has been found to be a faulty network switch. We are replacing the equipment. Impact on listeners should be minimal. More information to come.

  3. resolved Jan 01, 2026, 02:38 AM UTC

    The replacement equipment has been installed, configured and is online. This incident is considered resolved.