Triton Digital incident
Streaming connection issues impacting Sao Paulo datacenter
Resolved after 1 hour, affecting Live Streaming Delivery - East and Live Streaming Delivery - West, on February 2, 2026.
Our ISP partner has applied mitigation measures. Connectivity to our São Paulo location has been restored to normal operating parameters. This incident is considered resolved.
Affected components
Update timeline
- investigating Feb 02, 2026, 02:43 PM UTC
We are currently experiencing an active network connectivity issue originating from an network provider. This issue is resulting in intermittent connectivity for stations operating on our streaming infrastructure from South America. Affected stations may experience intermittent connection instability, including brief service disruptions or degraded streaming performance. Due to our redundancy mechanisms, the listeners that were connected before the problem will remain connected and new connections will be redirected to another data center. More information to come
- resolved Feb 02, 2026, 03:44 PM UTC
Our ISP partner has applied mitigation measures. Connectivity to our São Paulo location has been restored to normal operating parameters. This incident is considered resolved.
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