Triton Digital incident

Omny analytics delayed for some organizations

Resolved after 3 hours 25 minutes, affecting Omny Studio Management Portal and Omny Studio Management Portal and 1 more, on March 17, 2026.

resolved Mar 18, 2026, 12:10 AM UTC

Processing has caught up and data is now up to date in the UI. Data mechanisms are operating normally. This incident is considered resolved.

Started
Mar 17, 2026, 08:45 PM UTC
Resolved
Mar 18, 2026, 12:10 AM UTC
Duration
3h 25m
Detected by Pingoru
Mar 17, 2026, 08:45 PM UTC

Affected components

Omny Studio Management PortalOmny Studio Management PortalOmny Studio Management Portal

Update timeline

  1. investigating Mar 17, 2026, 08:45 PM UTC

    We are investigating an issue causing delays in Omny analytics to display for some organizations. The issue is known to affect data from 2026-03-17 07:00 UTC onwards. This incident does not affect Podcast Metrics data. More information to come.

  2. identified Mar 17, 2026, 10:12 PM UTC

    A fix was applied to the data processing mechanisms. Data is currently starting to populate and catch up in the UI. More information to come.

  3. resolved Mar 18, 2026, 12:10 AM UTC

    Processing has caught up and data is now up to date in the UI. Data mechanisms are operating normally. This incident is considered resolved.

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