Triton Digital incident

Podcast Metrics - Delay in processing Log Collected programs

Minor Resolved View vendor source →

Triton Digital experienced a minor incident on January 19, 2026 affecting Podcast Metrics UI and Podcast Metrics UI and 1 more component, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2026, 02:52 PM UTC
Resolved
Jan 20, 2026, 06:02 PM UTC
Duration
1d 3h
Detected by Pingoru
Jan 19, 2026, 02:52 PM UTC

Affected components

Podcast Metrics UIPodcast Metrics UIPodcast Metrics UIData Collection Services (LT / LC)Data Collection Services (LT / LC)Data Collection Services (LT / LC)

Update timeline

  1. identified Jan 19, 2026, 02:52 PM UTC

    We are currently experiencing a data processing delay for podcasts being measured through Log Collection. The result of this processing delay will have the podcasts show as "N/A - Not Associated to a Program" in Podcast Metrics. We are working on mitigation measures. More information to come.

  2. monitoring Jan 20, 2026, 03:58 PM UTC

    Data processing for log collected podcasts has caught up to normal operating parameters. Users should now see much less occurrences of "N/A - Not Associated to a Program" in Podcast Metrics. We will continue to monitor the situation closely.

  3. resolved Jan 20, 2026, 06:02 PM UTC

    This incident is considered resolved.