Triton Digital incident

Podcast Metrics - Delay in processing Log Collected programs

Resolved after 1 day 3 hours, affecting Podcast Metrics UI and Podcast Metrics UI and 1 more, on January 19, 2026.

monitoring Jan 20, 2026, 03:58 PM UTC

Data processing for log collected podcasts has caught up to normal operating parameters. Users should now see much less occurrences of "N/A - Not Associated to a Program" in Podcast Metrics. We will continue to monitor the situation closely.

Started: Jan 19, 2026, 02:52 PM UTC
Resolved: Jan 20, 2026, 06:02 PM UTC
Duration: 1d 3h
Detected by Pingoru: Jan 19, 2026, 02:52 PM UTC

Affected components

Podcast Metrics UIPodcast Metrics UIPodcast Metrics UIData Collection Services (LT / LC)Data Collection Services (LT / LC)Data Collection Services (LT / LC)

Update timeline

identified Jan 19, 2026, 02:52 PM UTC

We are currently experiencing a data processing delay for podcasts being measured through Log Collection. The result of this processing delay will have the podcasts show as "N/A - Not Associated to a Program" in Podcast Metrics. We are working on mitigation measures. More information to come.
monitoring Jan 20, 2026, 03:58 PM UTC

Data processing for log collected podcasts has caught up to normal operating parameters. Users should now see much less occurrences of "N/A - Not Associated to a Program" in Podcast Metrics. We will continue to monitor the situation closely.
resolved Jan 20, 2026, 06:02 PM UTC

This incident is considered resolved.

Your product runs on more than Triton Digital

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.