Triton Digital incident

Incorrect Data Displayed in TAP Explore and TAP UI for Flights Created on January 30th

Resolved after 3 days 20 hours, affecting TAP UI and TAP Explore and 1 more, on January 30, 2026.

monitoring Feb 02, 2026, 07:26 AM UTC

A fix has been implemented on Friday around 4PM UTC. We are monitoring the results.

Started
Jan 30, 2026, 03:44 PM UTC
Resolved
Feb 03, 2026, 12:13 PM UTC
Duration
3d 20h
Detected by Pingoru
Jan 30, 2026, 03:44 PM UTC

Affected components

TAP UITAP ExploreTAP UITAP UITAP ExploreTAP Explore

Update timeline

  1. investigating Jan 30, 2026, 03:44 PM UTC

    We are aware of an issue affecting the accuracy of data displayed in TAP Explore and TAP UI for flights that were created on January 30th. Users may notice that metrics and report outputs for these specific flights do not reflect the correct information. Our teams are actively investigating the root cause and working to resolve the data inconsistency as soon as possible. More information to come.

  2. investigating Jan 30, 2026, 04:37 PM UTC

    We are continuing to investigate the issue and found that it is also impacting pacing, which could result in certain flights delivering slightly more or less than expected. More information to come.

  3. monitoring Feb 02, 2026, 07:26 AM UTC

    A fix has been implemented on Friday around 4PM UTC. We are monitoring the results.

  4. resolved Feb 03, 2026, 12:13 PM UTC

    This incident has been resolved.

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