Is TriSearch down?

Last checked 6m ago
Current status
TriSearch is up

No incidents right now.

Official status page: https://trisearch.statuspage.io · Polled every 5 minutes · 20 components tracked

TriSearch is operational right now. Last checked 6m ago; the most recent incident resolved 52d ago.

Real-time TriSearch status, recent outages, and incident history — pulled directly from TriSearch's official status page at https://trisearch.statuspage.io every 5 minutes. Pingoru tracks 20 TriSearch services and has captured 5 incidents in the last 90 days (99.56% uptime). Get email, Slack, Discord, or webhook alerts the moment TriSearch reports a new incident — free for 5 monitors, no credit card.

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TriSearch uptime 99.56% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 36m
    Started Apr 23, 2026, 12:43 AM UTC · Resolved Apr 23, 2026, 01:19 AM UTC
    triConvey Billing
    Timeline · 2 updates
    • investigating · Apr 23, 2026, 12:43 AM UTC

      We are currently investigating issues with creating new transactions in billing.

    • resolved · Apr 23, 2026, 01:19 AM UTC

      Billing is now operational. Thanks for your patience while we resolved this issue.

    Latest: Billing is now operational. Thanks for your patience while we resolved this issue.

  2. Resolved 4h 52m
    Started Apr 23, 2026, 12:42 AM UTC · Resolved Apr 23, 2026, 05:35 AM UTC
    Task Syncing
    Timeline · 3 updates
    • investigating · Apr 23, 2026, 12:42 AM UTC

      We are currently investigating issues with tasks not loading. We will have this resolved shortly.

    • identified · Apr 23, 2026, 01:20 AM UTC

      The issue has been identified, and a fix is being implemented.

    • resolved · Apr 23, 2026, 05:35 AM UTC

      Tasks are now operational. If you are still experiencing any issues, please reach out to our Support Team for further assistance. Thank you for your patience while we resolved this matter.

    Latest: Tasks are now operational. If you are still experiencing any issues, please reach out to our Support Team for further assistance. Thank you for your patience while we resolved this…

  3. Resolved 3h 4m
    Started Apr 22, 2026, 01:35 AM UTC · Resolved Apr 22, 2026, 04:39 AM UTC
    File SyncingMatter SyncingTask SyncingReports
    Timeline · 3 updates
    • investigating · Apr 22, 2026, 01:35 AM UTC

      We are currently investigating degraded performance across tasks and other areas of triConvey This is affecting Tasks, activity reporting and files

    • investigating · Apr 22, 2026, 02:45 AM UTC

      Communicate messaging is now operational. Degraded performance has improved across all areas, except tasks; however, this will be resolved shortly.

    • resolved · Apr 22, 2026, 04:39 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1d
    Started Mar 25, 2026, 11:13 PM UTC · Resolved Mar 26, 2026, 11:34 PM UTC
    triSearch searching
    Timeline · 3 updates
    • investigating · Mar 25, 2026, 11:13 PM UTC

      If you’re seeing an error that your triConvey credentials have expired, the Firm Owner will just need to reconnect triConvey using their website credentials. If you do not know these, please go to trisearch.com.au and have the Firm Admin reset them. Once you have the credentials, please head to triConvey and click on 'File' in the top left hand corner and then 'triConvey settings'. Find the integrations tab and select triSearch > First click on the 'Deauthorise' button and then click the 'Authorise' button and enter credentials. We are working to find a solution and will send an update shortly. We apologise for the inconvenience this may have caused.

    • monitoring · Mar 26, 2026, 06:06 AM UTC

      We’ve identified that the issue relates to the connection between triConvey and the triSearch platform. To get you back up and running quickly, you can restore the connection by re-authorising your triSearch account. Please follow the steps below: 1. Select the Settings (gear) icon on the top-right corner of triConvey to access triConvey Settings. 2. Select Integrations from the left panel, then select triSearch. 3. Select Deauthorise. 4. Select Authorise. 5. Enter your triSearch login credentials. 6. Select Save. Our teams are working closely with our partners on a longer-term fix, including improved monitoring and alerts, to reduce the risk of this happening again.

    • resolved · Mar 26, 2026, 11:34 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 22h 41m
    Started Mar 20, 2026, 12:42 AM UTC · Resolved Mar 20, 2026, 11:24 PM UTC
    General Use
    Timeline · 4 updates
    • investigating · Mar 20, 2026, 12:42 AM UTC

      We are currently investigating a re-emergence of loading issues when using triConvey.

    • monitoring · Mar 20, 2026, 02:15 AM UTC

      The issue has largely resolved itself over time, however it is intermittent and we are continuing to investigate with some users that are still experiencing the issue.

    • monitoring · Mar 20, 2026, 06:10 AM UTC

      We are still monitoring the situation and are continuing to work with AWS on this issue. We are also exploring other potential causes in the meantime, and will update once we have more information. We sincerely apologise for any inconvenience this issue may have caused.

    • resolved · Mar 20, 2026, 11:24 PM UTC

      After thorough investigation overnight, we have reports that triConvey loading times are back to normal. However, if you continue to experience issues, please don't hesitate to contact our Support Team for further troubleshooting. Thank you for your patience while we worked through this issue.

    Latest: After thorough investigation overnight, we have reports that triConvey loading times are back to normal. However, if you continue to experience issues, please don't hesitate to con…

Outage history

Past 90 days · 5 incidents View full outage history →