TriSearch experienced a critical incident on June 17, 2026 affecting General Use, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
General Use
Update timeline
- investigating Jun 17, 2026, 03:18 AM UTC
We are currently looking into an issue with data syncing in triConvey.
- monitoring Jun 17, 2026, 03:55 AM UTC
We have implemented a fix and syncing services are beginning to recover. We will provide a further update once processes are back to regular operational capacity.
- resolved Jun 17, 2026, 05:48 AM UTC
All data syncing processes are back to working as expected. Thank you for your patience while we worked on this issue.