Tremendous incident
Fulfillment delays for USA gift cards
Minor
Resolved after 7 hours 17 minutes, affecting Reward redemptions, on August 12, 2026.
The vendor seems to have fixed the issue on their end and fulfillments are going through normally. We'll continue monitoring to ensure continued stability.
Affected components
Reward redemptions
Update timeline
- investigating Aug 12, 2026, 12:00 PM UTC
Due to issues with an upstream provider, USA gift cards are experiencing fulfillment delays. We're already in contact with the vendor to investigate.
- monitoring Aug 12, 2026, 04:34 PM UTC
The vendor seems to have fixed the issue on their end and fulfillments are going through normally. We'll continue monitoring to ensure continued stability.
- resolved Aug 12, 2026, 07:17 PM UTC
This incident has been resolved.
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