Recipients unable to redeem
Timeline · 1 update
- resolved Mar 10, 2026, 09:24 PM UTC
Type: Incident Duration: 1 hour and 27 minutes Affected Components: Reward redemptions Mar 10, 21:24:00 GMT+0 - Identified - Recipients were unable to redeem their rewards during this timeframe. Mar 10, 22:51:00 GMT+0 - Resolved - We identified a change in our bot detection as the root cause for this incident, and have rolled back the change. We apologize for this incident. Recipients can now retry their redemption.