Tremendous incident

Fulfillment delays for international gift cards

Minor

Ongoing since 03:12 PM UTC, affecting Reward redemptions.

identified Oct 23, 2026, 03:12 PM UTC

We are experiencing delays in fulfilling international gift cards due to an issue with one of our vendors. We've identified the cause and are closely monitoring progress toward a resolution. We'll share updates as more information becomes available.

Started
Oct 23, 2026, 03:12 PM UTC
Resolved
Ongoing
Duration
● 22h 18m
Detected by Pingoru
Oct 23, 2026, 03:12 PM UTC

Affected components

Reward redemptions

Update timeline

  1. identified Oct 23, 2026, 03:12 PM UTC

    We are experiencing delays in fulfilling international gift cards due to an issue with one of our vendors. We've identified the cause and are closely monitoring progress toward a resolution. We'll share updates as more information becomes available.

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