Resolved after 22 minutes, affecting Core features (Inbound messages reach Sales), on November 5, 2026.
We have deployed the fix and monitoring for recovery. Thanks for your understanding
Affected components
Core features (Inbound messages reach Sales)
Update timeline
- investigating Nov 05, 2026, 04:05 PM UTC
Inbound messages are not arriving to the platform. We have identified the issue and working on deploying a fix.
- investigating Nov 05, 2026, 04:16 PM UTC
We have deployed the fix and monitoring for recovery. Thanks for your understanding
- resolved Nov 05, 2026, 04:27 PM UTC
The system is recovering. We will continue monitoring.
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