Resolved after 2 hours 38 minutes, affecting Core features (Outbound template messaging) and Sales App (Conversations page), on September 8, 2026.
Fixes have been deployed, and monitoring confirms operation is back to normal. Thank you for your understanding.
Affected components
Core features (Outbound template messaging)Sales App (Conversations page)
Update timeline
- investigating Sep 08, 2026, 03:36 PM UTC
The Sales app is currently experiencing problems sending messages. The team is working on a fix.
- investigating Sep 08, 2026, 03:45 PM UTC
The team has identified the root cause and is deploying a fix.
- investigating Sep 08, 2026, 05:51 PM UTC
We are starting to see improements to the sending of messages. Will continue to monitor.
- resolved Sep 08, 2026, 06:14 PM UTC
Fixes have been deployed, and monitoring confirms operation is back to normal. Thank you for your understanding.
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