Treble incident

Message delivering high load

Resolved after 42 minutes, affecting Core features (Outbound template messaging) and Core features (Inbound messages reach Sales), on August 19, 2026.

investigating Aug 19, 2026, 06:27 PM UTC

Messages may be delivered with delay due to high load. The team is investigating.

Started
Aug 19, 2026, 06:27 PM UTC
Resolved
Aug 19, 2026, 07:09 PM UTC
Duration
42m
Detected by Pingoru
Aug 19, 2026, 06:27 PM UTC

Affected components

Core features (Outbound template messaging)Core features (Inbound messages reach Sales)

Update timeline

  1. investigating Aug 19, 2026, 06:27 PM UTC

    Messages may be delivered with delay due to high load. The team is investigating.

  2. resolved Aug 19, 2026, 07:09 PM UTC

    Messaging delivering back to normal

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