Transact incident

Chat functionality unavailable on Slack Help page

Minor Resolved View vendor source →

Transact experienced a minor incident on June 26, 2026, lasting 14d 8h. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 09:12 AM UTC
Resolved
Jul 10, 2026, 05:18 PM UTC
Duration
14d 8h
Detected by Pingoru
Jun 26, 2026, 09:12 AM UTC

Update timeline

  1. monitoring Jun 26, 2026, 09:12 AM UTC

    We're aware of an issue affecting users ability to reach our Slack Support team via the Chat functionality on the Slack Help page. Users will be unable to click on the ‘Chat’ option and will see a ‘Chat is temporarily unavailable. Please send us a message or check back later’ error message. We're working to resolve this issue and will provide an update in 30 minutes or sooner if additional information becomes available.