Todyl incident

Slowness in SIEM Search

Minor Resolved View vendor source →

Todyl experienced a minor incident on November 3, 2025 affecting SIEM Dashboard & Portal, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 07:06 PM UTC
Resolved
Nov 03, 2025, 08:12 PM UTC
Duration
1h 5m
Detected by Pingoru
Nov 03, 2025, 07:06 PM UTC

Affected components

SIEM Dashboard & Portal

Update timeline

  1. identified Nov 03, 2025, 07:06 PM UTC

    SIEM search is currently experiencing degraded performance. While SIEM ingestion continues to operate normally, search queries are experiencing extended response times and occasional timeouts. We have identified the root cause and are actively working on a resolution. SIEM ingestion, processing and alerting continue to operate as expected.

  2. monitoring Nov 03, 2025, 07:24 PM UTC

    We have applied a fix and SIEM search is performing within target parameters. We will continue to monitor the system performance.

  3. resolved Nov 03, 2025, 08:12 PM UTC

    This issue has been resolved.