Resolved after 1 hour 4 minutes, affecting Todyl.com & Management Portal, on November 7, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Nov 07, 2025, 08:46 PM UTC
We are currently experiencing a display issue where Devices may appear as offline in the portal when they are actually online and functioning normally. All endpoint protection and security functions are operating as expected.
- identified Nov 07, 2025, 08:50 PM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 07, 2025, 09:02 PM UTC
A fix has been implemented, and displaying the proper status in the portal. We expect this to be fully resolved shortly.
- monitoring Nov 07, 2025, 09:03 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 07, 2025, 09:50 PM UTC
This incident has been resolved.
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