Todyl incident
SASE: Connectivity issues for agents connected to Miami PoP
Minor Vendor's status page →
Resolved after 1 hour 58 minutes, affecting Miami, FL USA, on November 13, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Miami, FL USA
Update timeline
- investigating Nov 13, 2025, 04:00 PM UTC
We are aware of an issue affecting subset of SASE agents connected to Miami PoP. Impacted users may receive "connection refused" or similar message when accessing public websites. Our engineering team is actively investigating and working to identify the root cause.
- identified Nov 13, 2025, 04:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 13, 2025, 05:35 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 13, 2025, 05:58 PM UTC
This incident has been resolved.
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