Todyl incident

Support Portal Login Issues

Resolved after 2 hours 4 minutes, affecting Todyl.com & Management Portal, on December 11, 2025.

investigating Dec 11, 2025, 08:08 PM UTC

We are currently investigating an issue preventing some partners from logging into our Support Portal. Our team is working to resolve this as quickly as possible. If you need immediate assistance, please email us directly at [email protected].

Started
Dec 11, 2025, 08:08 PM UTC
Resolved
Dec 11, 2025, 10:12 PM UTC
Duration
2h 4m
Detected by Pingoru
Dec 11, 2025, 08:08 PM UTC

Affected components

Todyl.com & Management Portal

Update timeline

  1. investigating Dec 11, 2025, 08:08 PM UTC

    We are currently investigating an issue preventing some partners from logging into our Support Portal. Our team is working to resolve this as quickly as possible. If you need immediate assistance, please email us directly at [email protected].

  2. resolved Dec 11, 2025, 10:12 PM UTC

    This incident has been resolved.

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