Todyl incident

Intermittent Packet Loss, Singapore

Notice Resolved View vendor source →

Todyl experienced a notice incident on December 30, 2025 affecting Singapore, SIN, lasting 20h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 30, 2025, 05:09 PM UTC
Resolved
Dec 31, 2025, 01:46 PM UTC
Duration
20h 37m
Detected by Pingoru
Dec 30, 2025, 05:09 PM UTC

Affected components

Singapore, SIN

Update timeline

  1. identified Dec 30, 2025, 05:09 PM UTC

    We have identified intermittent packet loss from a 3rd party provider across certain paths to and from the Singapore Point of Presence creating latency and degraded performance.

  2. monitoring Dec 30, 2025, 10:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 31, 2025, 01:46 PM UTC

    This incident has been resolved.