Todyl incident

Intermittent Packet Loss, Singapore

Resolved after 20 hours 37 minutes, affecting Singapore, SIN, on December 30, 2025.

monitoring Dec 30, 2025, 10:47 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 30, 2025, 05:09 PM UTC
Resolved
Dec 31, 2025, 01:46 PM UTC
Duration
20h 37m
Detected by Pingoru
Dec 30, 2025, 05:09 PM UTC

Affected components

Singapore, SIN

Update timeline

  1. identified Dec 30, 2025, 05:09 PM UTC

    We have identified intermittent packet loss from a 3rd party provider across certain paths to and from the Singapore Point of Presence creating latency and degraded performance.

  2. monitoring Dec 30, 2025, 10:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 31, 2025, 01:46 PM UTC

    This incident has been resolved.

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