Todyl experienced a notice incident on January 5, 2026 affecting Singapore, SIN, lasting 3d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Singapore, SIN
Update timeline
- identified Jan 05, 2026, 03:03 PM UTC
We have identified packet loss affecting the Singapore(SIN) Point of Presence(PoP). This is due to upstream carrier capacity issues. Our team is engaged with the carrier to provide a long term solution to this issue.
- monitoring Jan 05, 2026, 11:58 PM UTC
We are continuing to monitor the issue.
- monitoring Jan 09, 2026, 07:55 PM UTC
This issue has been resolved. More information is available here: https://support.todyl.com/article/singapore-traffic-impact.
- resolved Jan 09, 2026, 07:56 PM UTC
This issue has been resolved. More information is available here: https://support.todyl.com/article/singapore-traffic-impact.