Resolved after 4 days 4 hours, affecting Singapore, SIN, on January 5, 2026.
This issue has been resolved. More information is available here: https://support.todyl.com/article/singapore-traffic-impact.
Affected components
Update timeline
- identified Jan 05, 2026, 03:03 PM UTC
We have identified packet loss affecting the Singapore(SIN) Point of Presence(PoP). This is due to upstream carrier capacity issues. Our team is engaged with the carrier to provide a long term solution to this issue.
- monitoring Jan 05, 2026, 11:58 PM UTC
We are continuing to monitor the issue.
- monitoring Jan 09, 2026, 07:55 PM UTC
This issue has been resolved. More information is available here: https://support.todyl.com/article/singapore-traffic-impact.
- resolved Jan 09, 2026, 07:56 PM UTC
This issue has been resolved. More information is available here: https://support.todyl.com/article/singapore-traffic-impact.
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