Todyl incident

Delayed Event Search Availability in SIEM

Minor Resolved View vendor source →

Todyl experienced a minor incident on January 20, 2026 affecting SIEM Dashboard & Portal, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 04:47 PM UTC
Resolved
Jan 20, 2026, 07:58 PM UTC
Duration
3h 11m
Detected by Pingoru
Jan 20, 2026, 04:47 PM UTC

Affected components

SIEM Dashboard & Portal

Update timeline

  1. investigating Jan 20, 2026, 04:47 PM UTC

    We are currently investigating a delay in event searchability within the SIEM platform. Detection rules and case generation remain fully operational and are not affected by this issue. Our engineering team is actively investigating the root cause.

  2. investigating Jan 20, 2026, 05:01 PM UTC

    We are currently investigating event ingestions within SIEM platform. Detection rules, case generation and portal searches are delayed by about 15 minutes.

  3. identified Jan 20, 2026, 05:21 PM UTC

    The team has identified the issue and a fix is being implemented.

  4. identified Jan 20, 2026, 06:16 PM UTC

    Detection rules and cases generation is fully operational now. Event search in portal is delayed by 10 minutes.

  5. monitoring Jan 20, 2026, 07:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 20, 2026, 07:58 PM UTC

    This incident has been resolved.