Todyl incident

Delayed Detection and Case Generation

Minor Resolved View vendor source →

Todyl experienced a minor incident on January 21, 2026 affecting SIEM Processing & Alerting, lasting 3h 38m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 04:53 PM UTC
Resolved
Jan 21, 2026, 08:31 PM UTC
Duration
3h 38m
Detected by Pingoru
Jan 21, 2026, 04:53 PM UTC

Affected components

SIEM Processing & Alerting

Update timeline

  1. identified Jan 21, 2026, 04:53 PM UTC

    We are currently experiencing a temporary event ingestion lag lag which may cause delays in case creation for some tenants. While log ingestion remains fully operational, a subset of detections may experience latency in generating cases. Please be assured that all delayed cases will be fully processed and reviewed as the backlog clears.

  2. monitoring Jan 21, 2026, 05:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 21, 2026, 08:31 PM UTC

    This incident has been resolved.