Todyl incident

Zoom App & SaaS Template Issue

Resolved on February 26, 2026.

resolved Feb 26, 2026, 06:12 PM UTC

We have identified and resolved an invalid IP address entry that was causing a subset of devices using the Zoom App & SaaS Template application templates to not egress through their expected static IP addresses. The issue has been corrected. Tenants or Devices on the Zoom App & SaaS Template who have not yet reconnected their devices are advised to do so to ensure proper egress behavior is restored.

Started
Feb 26, 2026, 04:00 PM UTC
Resolved
Feb 26, 2026, 04:00 PM UTC
Duration
–
Detected by Pingoru
Feb 26, 2026, 04:00 PM UTC

Update timeline

  1. resolved Feb 26, 2026, 06:12 PM UTC

    We have identified and resolved an invalid IP address entry that was causing a subset of devices using the Zoom App & SaaS Template application templates to not egress through their expected static IP addresses. The issue has been corrected. Tenants or Devices on the Zoom App & SaaS Template who have not yet reconnected their devices are advised to do so to ensure proper egress behavior is restored.

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