Todyl incident

Chicago PoP Private Tunnel Degradation

Notice Resolved View vendor source →

Todyl experienced a notice incident on March 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 08:12 PM UTC
Resolved
Mar 19, 2026, 07:30 PM UTC
Duration
Detected by Pingoru
Mar 20, 2026, 08:12 PM UTC

Update timeline

  1. resolved Mar 20, 2026, 08:12 PM UTC

    Between 2026-03-19 20:39 UTC and 2026-03-20 15:25 UTC, a subset of users experienced dropped traffic through tunnels connected to our Chicago Point of Presence (PoP). During this period, affected tunnels appeared healthy and traffic was passing in both directions; however, a portion of traffic was not being forwarded as expected. We have actively updated our monitors to detect and address this class of issue in the future. We apologize for the disruption this caused and appreciate your patience.