Todyl incident

SASE reconnections and connection delays

Minor Resolved View vendor source →

Todyl experienced a minor incident on March 26, 2026 affecting Secure Global Network, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 02:04 AM UTC
Resolved
Mar 26, 2026, 04:05 AM UTC
Duration
2h 1m
Detected by Pingoru
Mar 26, 2026, 02:04 AM UTC

Affected components

Secure Global Network

Update timeline

  1. investigating Mar 26, 2026, 02:04 AM UTC

    We are currently investigating elevated device reconnect rates on a subset of SASE nodes. This may result in intermittent connection instability or degraded performance for users connecting through the affected nodes.

  2. monitoring Mar 26, 2026, 02:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 26, 2026, 04:05 AM UTC

    This incident has been resolved.