Tideways experienced a minor incident on October 21, 2026 affecting Ingest / Data Collection and User Interface, lasting 6h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 21, 2026, 07:25 AM UTC
Tideways operations team is aware of the upcoming critical PHP security release and preparing for responses as more information and patches are becoming available. We are updating you here on this page about our progress. Tideways is not only monitoring your PHP applications, the servier side of Tideways is also written in PHP itself. So as the day continues we are not ruling out to shut down Tideways for a short period of time should this become necessary. Related: * https://www.php.net/archive/2026.php#2026-10-20-1
- investigating Oct 21, 2026, 07:25 AM UTC
We are continuing to investigate this issue.
- investigating Oct 21, 2026, 01:43 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 21, 2026, 01:46 PM UTC
Packages have been released and are currently rolled out on our systems. We will keep monitoring the situation and keep you posted.
- resolved Oct 21, 2026, 02:10 PM UTC
Updates went smooth, everything looks good on our end. We will keep monitoring our systems closely for a few more hours. Thank you for your patience and best of luck with your updates.